We are happy to announce that the company has successfully obtained funds from the European Union for the co-financing of the digital transformation of the business. The project entitled “Establishment of integrated digital solutions for smart customer management, data analytics and cyber security in the service industry” represents a key step towards greater efficiency, more modern services and a more secure digital environment.
Our goal is to create a working environment that will be connected, adaptable and reliable – both for employees and for our customers.
What does digital renovation bring?
Better services for users : introduction of new digital channels, self-service functions and faster resolution of orders.
Smart decision-making : establishment of a unified data environment, where data will be prepared for analytics and decisions, supported by artificial intelligence.
Automation of repetitive tasks , so that employees can easily devote themselves to strategic and creative tasks.
Superior cyber security , with multi-level protection and regular system resistance testing.
A new online store and an advanced CRM system , which will enable more efficient sales and better customer support.
Digitization of documents and paperless business , which will speed up work processes.
Employee training , tailored to knowledge and requirements, with an emphasis on digital skills.
Monitoring and optimization of work processes in real time , with the inclusion of smart devices and AI technologies.
Our goal is to create a modern, connected and safe working environment, which will enable employees to work more efficiently and creatively, and provide customers with a faster, simpler and better quality service.
The project is co-financed by the European Union from the European Regional Development Fund.